Privacy Policy
Court Training LLC respects your privacy and is committed to handling your personal information responsibly. This Privacy Policy explains how we collect, use, store, share, and protect information when you visit our website, book court time, complete a waiver, apply as a trainer, contact us, or otherwise interact with Court Training LLC.
By using our website or services, you agree to the practices described in this Privacy Policy.
1. Who We Are
Court Training LLC provides private indoor basketball court rentals for athletes, families, small groups, and approved independent basketball trainers.
Court Training LLC
[Insert Facility Address]
[City], Alabama [ZIP Code]
Phone: [Insert Phone Number]
Email: [Insert Business Email]
2. Information We Collect
We may collect personal information directly from you when you use our website, make a booking, complete a waiver, submit a form, apply as a trainer, or contact us.
The information we collect may include:
- Full name
- Email address
- Phone number
- Mailing address, where required
- Date of birth
- Emergency contact details
- Booking date, time, rental type, and participant information
- Parent or legal guardian details for minor participants
- Trainer application details
- Business name, insurance information, and professional details for trainer applicants
- Messages submitted through contact forms
- Facility-use, waiver, and booking acknowledgements
- Website usage information, device information, browser type, and IP address
- Information submitted through cookies, analytics tools, or similar technologies
We may also collect information about minors when a parent or legal guardian completes a waiver, booking, trainer session form, or other required documentation on their behalf.
3. Payment Information
Court Training LLC uses third-party payment providers to process online payments.
Payments may be processed through Stripe or another approved payment processor. Court Training LLC does not intentionally store complete credit card numbers, debit card numbers, or other full payment-card details on its own website systems.
Payment processors may collect, store, and process payment information according to their own privacy policies and terms. Stripe handles payment-related personal data under its own privacy practices.
4. How We Use Your Information
Court Training LLC may use your personal information to:
- Process court bookings and payments
- Confirm, update, reschedule, or cancel reservations
- Send booking confirmations, reminders, receipts, and service-related messages
- Verify waiver completion before court access
- Communicate facility rules, safety information, and policy updates
- Respond to questions, enquiries, and support requests
- Process trainer applications and review trainer eligibility
- Maintain trainer records, insurance documents, and facility agreements
- Improve our website, booking process, services, and customer experience
- Detect fraud, misuse, unauthorised activity, or violations of our policies
- Maintain business records and comply with legal, accounting, insurance, and safety obligations
- Send marketing communications where you have given permission or where otherwise permitted by law
We do not sell your personal information.
5. Waivers and Participant Information
Court Training LLC requires liability waivers for court users.
Waiver information may include participant names, dates of birth, emergency contact information, parent or guardian information, signatures, acknowledgements, and other details required for facility use and safety administration.
Digital waivers may be completed through Smartwaiver. Smartwaiver is a third-party digital waiver provider that enables businesses to create, collect, and store signed waivers.
We may use waiver information to:
- Confirm that a participant has completed the required waiver
- Verify parent or guardian consent for minor participants
- Maintain safety and incident records
- Respond to emergencies or injuries
- Enforce Facility Rules and booking requirements
- Meet insurance, legal, or operational obligations
A completed waiver does not automatically guarantee a court booking. Participants must also have a valid reservation and meet all applicable facility requirements.
6. Information About Minors
Court Training LLC may collect limited information about minor participants when a parent or legal guardian completes a waiver, booking, trainer session form, or other required documentation on the minor’s behalf.
Parents and legal guardians are responsible for providing accurate information and for reviewing all waivers, booking policies, and facility rules before allowing a minor to use the facility.
We do not knowingly allow children to submit personal information directly through the website without parent or guardian involvement where such consent is required.
The Children’s Online Privacy Protection Act gives parents control over the collection of certain personal information from children under 13 in situations where the law applies.
7. How We Share Information
Court Training LLC may share personal information only when reasonably necessary for business operations, booking services, safety, legal compliance, or service delivery.
We may share information with:
Booking Providers
We may use SimplyBook.me or another booking platform to manage court availability, reservations, booking notifications, and customer details.
Payment Providers
We may share information required to process payments with Stripe or another approved payment provider.
Waiver Providers
We may use Smartwaiver to collect, store, and manage digital liability waivers and facility agreements.
Website Service Providers
We may use hosting providers, website developers, email providers, analytics providers, security providers, and form providers to operate and improve the website.
Professional Advisers
We may share information with legal advisers, accountants, insurers, or other professional service providers where necessary.
Government Authorities or Legal Requirements
We may disclose information if required by law, court order, legal process, insurance requirements, safety concerns, or to protect the rights, property, and safety of Court Training LLC, our guests, staff, trainers, or others.
Business Transfers
If Court Training LLC is involved in a sale, merger, restructuring, or transfer of business assets, personal information may be transferred as part of that transaction where permitted by law.
8. Cookies and Analytics
Our website may use cookies, pixels, analytics tools, and similar technologies to help the website function, understand visitor activity, improve website performance, and measure marketing effectiveness.
Cookies may collect information such as:
- Browser type
- Device type
- Pages visited
- Date and time of visits
- Referring website
- Approximate location based on IP address
- Website interaction and navigation information
You can usually control or delete cookies through your browser settings. Please note that disabling cookies may affect certain website features or booking functionality.
Where Google Analytics, Meta Pixel, TikTok Pixel, or other advertising and analytics tools are used, those providers may collect information under their own privacy policies.
9. Marketing Communications
Court Training LLC may send promotional emails, offers, updates, or facility news only where you have subscribed, provided consent, or where otherwise permitted by applicable law.
You may opt out of marketing emails at any time by:
- Clicking the unsubscribe link in the email
- Contacting us at [Insert Business Email]
- Requesting removal from promotional communications
Even if you opt out of marketing messages, we may still send non-promotional communications relating to bookings, payments, waivers, account activity, safety information, or facility policies.
10. Data Security
Court Training LLC takes reasonable administrative, technical, and operational steps to protect personal information from unauthorised access, loss, misuse, alteration, or disclosure.
These steps may include:
- Password-protected systems
- Limited access to customer and waiver records
- Secure third-party booking, payment, and waiver platforms
- Website security tools
- Staff access controls
- Regular review of business systems and service providers
No website, online platform, or electronic storage system can guarantee absolute security. You provide information at your own risk, but we will take reasonable steps to protect it.
The FTC recommends that businesses collect only the information they need, protect it appropriately, dispose of unnecessary information securely, and plan for security incidents.
11. Data Retention
We retain personal information only for as long as reasonably necessary to:
- Provide bookings and services
- Maintain waiver, safety, insurance, and facility-use records
- Respond to enquiries and support requests
- Meet legal, tax, accounting, insurance, and operational requirements
- Resolve disputes
- Enforce our policies and agreements
Retention periods may vary depending on the type of information, the purpose for which it was collected, and applicable legal or insurance obligations.
12. Your Privacy Choices and Requests
You may contact Court Training LLC to request:
- Confirmation of whether we hold your personal information
- Correction of inaccurate or incomplete information
- Updates to your contact details
- Removal from marketing communications
- Information about how your data is used
- Deletion of certain personal information, where legally permitted and where retention is not required for safety, legal, insurance, waiver, booking, accounting, or operational reasons
To submit a privacy-related request, contact:
Email: [Insert Business Email]
Phone: [Insert Phone Number]
We may need to verify your identity before responding to certain requests.
13. Third-Party Websites and Services
Our website may include links, embedded booking tools, payment tools, waiver forms, social media links, maps, or other third-party services.
Court Training LLC is not responsible for the privacy practices, content, security, or policies of third-party websites and services. You should review the privacy policy of each third-party provider before submitting personal information.
This may include, but is not limited to:
- SimplyBook.me
- Stripe
- Smartwaiver
- Google Maps
- Google Analytics
- TikTok
- YouTube
Smartwaiver and Stripe maintain their own privacy policies describing how they handle information through their services.
14. Data Breach Notification
If we become aware of a data security incident involving personal information, we will investigate the matter and take appropriate action based on the nature of the incident, the information involved, and applicable law.
Where required, Court Training LLC will provide notice to affected individuals, regulators, or other relevant parties.
Alabama’s Data Breach Notification Act requires certain entities to notify the Alabama Attorney General when a qualifying breach involves sensitive personally identifying information and is reasonably likely to cause substantial harm.
15. Changes to This Privacy Policy
Court Training LLC may update this Privacy Policy from time to time to reflect changes in our services, website features, legal requirements, or privacy practices.
The updated version will be posted on this page with a revised effective date. We encourage you to review this policy regularly.
16. Contact Us
If you have questions about this Privacy Policy, your personal information, or Court Training LLC’s privacy practices, please contact us.
Court Training LLC
[Insert Facility Address]
[City], Alabama [ZIP Code]
Phone: [Insert Phone Number]
Email: [Insert Business Email]